SHIPPING

Please Send All Shipments To:

RefineGold Canada (Walk-in Location)

1470 Centre Street, Unit #3

Thornhill, Ontario

L4J 3N1

Pickups Available! Contact Us For Information

If you have any questions please contact us by calling:Toll: 1-800 7852371 or Tel: (416) 7366052 

You can also e-mail us at info@cncgoldrefining.com

Mailing in your own PAK

All refiner PAKs are insured for up to $100 minimum through Canada Post. If the total value of your items is greater than $100, we recommend that you insure your package for more than $100 at your own expense . If you are using Federal Express, UPS , Brinks or postal office services, it is recommended to ship all precious metals packages registered and insured. Insurance coverage is available through most carriers. CNC will reimburse your shipping and insurance cost (coupon required) up to $100 for settlements of $5000 or more from any customer location to our facility.

 

Sending your Scrap has never been easier just follow the following simple steps and your package will be ready for shipping. CNC picks up the shipping tab for lots worth $5000 or more.

  • 1. Fill out the Refining Shipping Form including all of your contact information: Name, Address, Daytime Phone and E-mail address with your processing and return instructions. Also indicate your settlement options.
  • 2. Be sure to provide notice and the tracking number on packages you choose to ship and insure yourself.
  • 3. Be sure not to include words that could prompt theft, words like “refining, gold, jewellery”
  • 4. Be sure to fill the form completely including an accurate description of each material you are sending. Any special instructions can be filled in the comments box. Note that there are required fields indicated by a red star. For best return and better control of your shipment content, it is best to separate and list the weights of your scrap Indicating the type of material you are sending, for example, 10K, 14K, sterling silver, platinum wire and so forth.
  • 5. Categories you can use are as follows:
    • – Gold scrap-karat jewellery, scrap, and bench filings.
    • – Silver scrap and filings.
    • – Platinum scrap and filings.
    • – Palladium scrap and filings.
    • – Gold filled scrap, watch bands, and optical scrap.
    • – Floor-sweeps, polishings, buffings, emery, and filters.
    • * The later materials are processed separately from the readily melt-able material.
  • 6. Package your jewellery scrap and filings (separately if possible) into heavy plastic style bags, seal well and place it in a sturdy shipping box. Strong tape is recommended to properly seal your shipment. Double bagging or using large mouth plastic bottles is highly recommended
  • 7. Use packing materials such as bubble wrap or newspaper to prevent shifting during shipping.
  • 8. Affix Preprinted Shipping Labels to the box. The ship to address in the top center and the shipped from in the upper left corner just as you would with addressing a letter. No mention should be made to any form of precious metals on the outside of your shipping material.
  • 9. If you are using Canada or U.S Postal Service you can drop it at your nearest post office. You can also drop off material at our location at 21 Dundas Square, Suite 205 Toronto, Ontario by appointment only.
  • 10. If you are using Federal Express, UPS , Brinks or postal office services, it is recommended to ship all precious metals packages registered and insured. Insurance coverage is available through most carriers.
  • 11. CNC gold Refining Inc can schedule an insured FedEx pickup at your business. CNC will pay your shipping cost (coupon required) up to $100 for settlements of $5000 or more for any customer location to our facility. Actual shipping costs in excess of $100 will be deducted from your final settlement. Please call for a quote. Insurance and overnight costs not included

 

Please Send All Shipments To:
RefineGold Canada (Walk-in Location)
1470 Centre Street, Unit #3
Thornhill, Ontario
L4J 3N1PickupsAvailable! Contact Us For Information If you have any questions, please contact us by calling:
Toll: 1-800 7852371
Tel: (416) 736-6052

You can also e-mail us at info@refinegold.ca

Your information will be kept confidential throughout the process. See our Privacy Policy for details.

Should we have any problems with your items we will contact you via email or phone. If you have any further questions or need assistance email us at  info@refinegold.ca or call us at 1-800 7852371

Refine All Metals 100% Satisfaction Guarantee

If you are not satisfied with your payment amount and feel that your items have not been fairly evaluated by Refine All Metals Ltd, notify us, then return your check within 7 days of the date printed on the cheque. Refine All Metals Ltd will immediately return your items at no cost to you. It’s 100% guaranteed!